Privacy Policy
This Privacy Policy applies to I'm OK Alert, the personal-safety check-in application listed on Google Play as I'm OK Alert and displayed on some devices as I'm OK. The Google Play application ID is com.imokalert.app.
Developer and legal entity
I'm OK Alert is published by Lumena Productions, a brand of BAXTER GROUP LLC.
30 N Gould St Ste R, Sheridan, WY 82801, United States
Privacy: privacy@lumenaproductions.com
Support: support@imokalert.com
We collect and use information only to provide check-ins, reminders, emergency alerts, connected-contact features, optional Confidence Check-Ins, subscriptions, and support. We do not sell personal data or use it for advertising.
Information the app accesses or collects
Account and contact information
- A device-generated user identifier, optional display name, and optional email address.
- The name, phone number, email address, or account identifier of contacts you choose to connect, so the app can send check-in and emergency notifications.
Health data from Android Health Connect
If you enable the optional Confidence Check-In feature and grant permission, I'm OK Alert reads heart-rate and step-count records from Android Health Connect. Access is read-only. The app does not write health data to Health Connect.
- Purpose: the readings are used to calculate an in-app confidence score indicating whether the device appears active and well.
- Raw data: the raw heart-rate and step records are processed on the device and are not uploaded as a historical health-record archive.
- Derived data: the resulting confidence score, and limited check-in context such as a timestamp or baseline score, may be sent to our service to synchronize check-ins and alerts. When your settings and connected relationships allow it, the score may be delivered to your linked contacts as part of a check-in or alert.
- Sharing: health data and derived confidence information are not sold, used for advertising, transferred to data brokers, or shared with third parties for their own purposes. Service providers may process the information only as needed to deliver the app's notification and hosting services.
- Choice: this feature is optional. You can decline or revoke Health Connect permission at any time; the rest of the app remains available.
Location
If you grant permission and use an alert feature, the app may use your location to include it with an emergency notification. Location is not sold or used for advertising.
Notifications and activity
We process push-notification tokens, check-in timestamps, alert events, subscription status, and the information needed to deliver reminders and notifications. Optional voice or video check-ins are stored securely and automatically deleted after seven days.
How information is shared
- With contacts you choose: check-in status, alerts, location when you choose to include it, and derived confidence information when applicable.
- Service providers: Google Firebase Cloud Messaging and Google Play Billing, SMS and voice providers, email delivery providers, and hosting providers, only to operate the service.
- Legal and safety reasons: when required by law or reasonably necessary to protect users and the service.
Retention, deletion, and choices
You can revoke permissions, remove contacts, and delete optional recordings in the app. Contact us to request deletion of your account and associated data. Voice and video check-ins are automatically deleted after seven days. We do not retain a historical archive of raw Health Connect readings.
Children's privacy
I'm OK Alert is a general-audience safety tool and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Contact
For privacy questions or deletion requests, contact privacy@lumenaproductions.com.