Privacy Policy

I'm OK Alert

Last updated: August 22, 2026  •  Developer: Lumena Productions

I'm OK Alert ("the app," "we," "us") is a personal-safety check-in app that helps people living alone let their chosen contacts know they are OK, and alerts those contacts if a check-in is missed. This policy explains what information the app collects, how we use it, who we share it with, and the choices you have. We collect only what is needed to provide the service, and we never sell your personal data or use it for advertising.

Who this policy covers

1. Information We Collect

Account information

• Anonymous user ID — a random identifier generated on your device to link your check-ins and contacts. It is not tied to your real-world identity by us.
• Display name (optional) — a name you choose that is shown to the contacts you connect with.
• Email address (optional) — used only so a contact can find and connect with you by email.

Contacts you add

When you add an emergency/"loved one" contact, we store the name, phone number, and/or email address you provide for that person so the app can notify them of your check-ins or alert them if you miss one. Please add contacts only with their awareness.

Voice & video check-ins

If you choose to record a short "proof-of-life" voice or video check-in, the clip is uploaded so your connected contacts can view it. These recordings are stored securely and automatically deleted after 7 days. Only your most recent clip of each type is retained; a new recording replaces the previous one.

Location information

If you enable the optional Trusted Location feature, the app uses your device location (with your permission) to help confirm you are safe at a place you designate. Location is used to compute your check-in confidence and is not sold or used for advertising.

Health & fitness data (Health Connect)

If you enable the optional Confidence Check-In feature, the app can read heart-rate and step data from Android Health Connect, with your explicit permission, to help determine whether you appear active and well. See the dedicated Health Connect section below.

Device & technical information

• Push notification token — provided by Firebase Cloud Messaging (Google) so we can deliver check-in reminders, emergency alerts, and contact notifications.
• Check-in and alert activity — timestamps and event records (tied to your anonymous ID) used to operate reminders and alerts.
• Subscription status — if you purchase I'm OK Premium, payment is processed by Google Play; we store only your subscription status (active/expired), not your payment card.

2. How We Use Your Information

• To deliver the core safety service: scheduled check-ins, reminders, and alerting your chosen contacts when you check in or miss a check-in.
• To send emergency weather and earthquake alerts relevant to you.
• To let your connected contacts receive your check-in status and any voice/video clip you send.
• To manage your subscription and provide customer support.

3. How We Share Your Information

We share information only as needed to run the service:

• With the contacts you choose — your check-in status and any voice/video clip you send are shared with the people you connect the app to. That is the purpose of the app.
• Service providers that operate parts of the service on our behalf:
  • Google — Firebase Cloud Messaging (push delivery) and Google Play Billing (subscriptions).
  • Twilio — to send SMS and place voice-call alerts to a contact's phone number when needed.
  • Email delivery provider — to send email alerts to a contact's email address when needed.
• Legal reasons — if required by law or to protect the safety of a user.

We do not sell your personal data, and we do not share it with third parties for advertising or their own marketing.

4. Data Retention & Deletion

• Voice/video check-in recordings are automatically deleted after 7 days.
• Inactive accounts: personal details (your email and your contacts' names, phone numbers, and email addresses) are automatically removed after about 90 days of inactivity.
• On request: you can delete your data at any time. Use the in-app option to remove contacts and content, or contact us (below) to request deletion of your account and associated data.

5. Your Choices & Permissions

• Location, camera, microphone, Health Connect, and notification permissions are all optional and requested only when you turn on the related feature. You can decline or revoke them in your device settings; related features simply won't be available.
• You can add or remove contacts, and delete your recordings, at any time in the app.
• You can request access to or deletion of your data by emailing us.

6. Health Data (Android Health Connect & Apple Health)

7. Security

We use industry-standard measures to protect your information in transit and at rest. No method of transmission or storage is 100% secure, but we work to safeguard your data and limit access to it.

8. Children's Privacy

I'm OK Alert is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected on this page with a new "Last updated" date.

10. Contact Us

For privacy questions or data-deletion requests, contact:

Lumena Productions
Email: support@imokalert.com